LifeLock® identity theft protection uses innovative monitoring technology and alert tools to help proactively safeguard your credit and finances.† When we detect your personal information being used, we’ll send you an alert by text, phone, email or mobile app. If identity fraud does occur, our Certified Resolution Specialists are available to personally manage your case from beginning to end.
LifeLock membership includes:
Actionable alerts are sent in near real time as soon as LifeLock detects your Social Security number, name, address or date of birth in applications for credit and services within our extensive network. † We monitor billions of data points, including those for new credit cards, wireless services, retail credit, mortgages, auto and payday loans. You can choose alerts by text, phone, email or mobile app and respond immediately to confirm if the activity is fraudulent with our proprietary Not Me® verification technology.†
A lost or stolen wallet can leave you stranded. If your wallet goes missing, just call—anytime, anywhere—and LifeLock will help cancel or replace the contents, helping you stop fraudulent charges so you can get back on your way. Coverage includes: credit and debit cards, driver’s licenses, Social Security cards, insurance cards, checkbooks and travelers checks (pictures, cash and cash equivalents excluded).
Mail containing financial information is vulnerable to identity thieves who may attempt to divert it. LifeLock monitors change of address requests and notifies you whey they detect your personal information.
Identity thieves illegally buy, sell and trade personal information on black market Internet sites around the world. LifeLock patrols over 10,000 criminal websites and notifies you if your private data is found.
LifeLock requests that your name be removed from many pre-approved credit card mailing lists, an important information source for identity thieves.
U.S. based Member Services Agents are available to help 24 hours a day, 7 days a week, 365 days a year. If at any time you have questions, login to your online account at LifeLock.com, email Member.Services@LifeLock.com or call 1-800-LifeLock (543-3562).
A Certified Resolution Specialist will personally handle your case and help restore your identity in case of a fraudulent event. These specialists are Fair Credit Report Act (FCRA) certified and trained on federal legislation, national credit repository guidelines and consumer rights.
As a LifeLock member, if you become a victim of identity theft, LifeLock will spend up to $1 million to hire experts, lawyers, investigators, consultants and necessary professionals to help your recovery.‡
†Network does not cover all transactions and scope may vary.
‡The benefits under the Service Guarantee are provided under a Master Insurance Policy underwritten by State National Insurance Company. As this is only a summary please see the actual policy for applicable terms and restrictions at LifeLock.com.
NOTE: Disclaimers must be clear and conspicuous and appear on the same page as the statement requiring the disclaimer.
Identity theft is the act of stealing someone’s identity usually for the purposes of opening fraudulent credit card accounts, loans or other benefits under another person’s name and information.
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